Shipping policy

Last updated: January 10, 2025

At Melavette, we are committed to shipping your order safely, efficiently, and in line with the delivery expectations outlined below. This Shipping Policy explains our order processing timelines, handling period, shipping duration, and costs for all orders shipped within the United States.

Shipping Coverage

This Shipping Policy applies to all products sold on our website, unless otherwise stated on an individual product page. Every order is carefully inspected and securely packaged before dispatch to ensure it arrives in excellent condition.

Order Processing & Cut-Off Time

  • Orders placed before 05:00 PM (GMT-5), Monday through Friday, are processed on the same business day
  • Orders placed after the cut-off time, on weekends, or on U.S. public holidays will be processed on the next business day

Handling Time

Once payment is confirmed, orders require 1–5 business days for handling and preparation before shipment.

Please note:

  • Handling and dispatch take place Monday through Friday only
  • Orders are not processed or shipped on weekends or public holidays

Shipping Transit Time

After your order has been shipped, delivery typically takes 4-9 business days, depending on the destination within the United States.

  • Deliveries are made Monday through Friday
  • Weekend and holiday deliveries are not guaranteed

Estimated Delivery Time

Taking both handling and transit times into account, most orders arrive within:

5-14 business days from the date of purchase

While we strive to meet these delivery estimates, delays may occasionally occur due to factors beyond our control, such as:

  • Weather conditions
  • Carrier delays
  • Peak shipping periods or service disruptions

Shipping Costs

We are pleased to offer FREE standard shipping on all U.S. orders, with no minimum purchase requirement.

  • No hidden charges
  • No additional handling or service fees

Currency & Payments

All orders are processed in U.S. Dollars (USD).
If your payment method uses another currency, your financial institution may apply exchange rates or transaction fees, which are outside our control.

Shipping Notifications & Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor your delivery status.

Need Help?

If you have any questions about your shipment, estimated delivery time, or the status of your order, our customer support team is here to assist you.

Store Name: Melavette

Email: info@melavette.com

Address: 801 E. Douglas Avenue 2nd Floor, Wichita, Kansas 67202, United States

Operating Hours: Monday to Friday, 09:00 AM - 06:00 PM (GMT-5)

Contact us: https://www.melavette.com/pages/contact

Your feedback matters. Contact our customer service team via the details above or our website form and we’ll reply within 48 business hours.