Wear Confidence, Live Effortlessly
At Melavette, style is about finding clothing and fashion that feels polished, personal, and easy to make your own.
We offer a considered selection of clothing and fashion products for customers who appreciate a refined approach to everyday style. Whether you're refreshing your wardrobe or choosing something for a particular moment, Melavette is here to make the experience feel clear, enjoyable, and effortless.
Frequently asked questions
1. What does Melavette offer?
Melavette offers clothing and fashion products for customers in the United States. Product details, available options, and sizing information can be found on the applicable product page.
2. How can I choose the right size?
Review the sizing information provided on the specific product page before ordering, as sizing may vary between products.
If you need help understanding the available sizing information, contact us at info@melavette.com before placing your order.
3. How long does Melavette take to prepare an order?
Our handling time is 3–6 business days.
Business days are Monday–Friday. Our daily order cut-off time is 4:00 PM (GMT-6).
4. When should I expect my order?
After shipment, transit typically takes 7–21 business days.
Including handling time, the overall estimated delivery timeframe is 10–27 business days.
These timeframes are estimates and are not guaranteed delivery dates.
5. Will I receive tracking information?
Yes. Once your order has shipped, we will send an email containing a tracking link so you can follow your shipment.
6. Is standard shipping free?
Yes. Melavette provides free standard shipping for orders shipped within the United States.
7. What should I do if I want to return something?
Contact info@melavette.com within 30 days from delivery to request a return.
We will review your request and provide the applicable return instructions if approved. Return shipping is free for approved returns, and there is no restocking fee.
Please do not send an item back before receiving approved return instructions.
8. What happens after Melavette receives my approved return?
Once the returned item is received, inspection takes 1–3 business days.
After inspection and approval, the refund is processed within 10 business days to your original payment method.
9. Can I request an exchange or cancel an order?
Exchanges: Available for eligible products within the applicable 30-day window from delivery.
Cancellations: Available before shipment.
For either request, contact info@melavette.com so we can assist you.
10. How can I contact Melavette?
For questions about products, sizing, orders, shipping, returns, refunds, exchanges, or payments, email us at info@melavette.com.
We aim to respond within 48 business hours.
