At Melavette, your happiness comes first. We stand behind every product we sell and are committed to providing high-quality styles, clear policies, and friendly support. If you’re not completely satisfied, we’ll work with you to make it right.

Yes! Every order ships free within the United States. There are no hidden fees, minimums, or surprises—just simple, transparent shipping on every purchase.

Very easy. We offer a 30-day return window for eligible items. If your purchase isn’t the perfect fit, simply contact us and we’ll provide a prepaid return label at no cost to you. Refunds are issued within 10 business days after we receive your return.

Yes, exchanges are available within the 30-day return period. Just let us know your preference when you request a return, and we’ll process the exchange depending on product availability.

Extremely secure. All transactions are processed in USD using SSL encryption, which means your personal and payment details are protected throughout checkout.

We combine modern fashion with a transparent shopping experience. That means clear policies, free shipping, easy returns, and a dedicated team that responds to inquiries within 48 business hours. Shopping with Melavette is designed to be worry-free and trustworthy.

Our team is available Monday to Friday, 9 AM – 6 PM (GMT-5). You can reach us at info@melavette.com or through the contact form on our website. We aim to respond within 48 business hours to every inquiry.