Mirelle Bell Sleeve Lace Ensemble
Outfit Sets
Outfit Sets
FAQs
Frequently Asked Questions
What is Melavette’s commitment to customer satisfaction?
At Melavette, your happiness comes first. We stand behind every product we sell and are committed to providing high-quality styles, clear policies, and friendly support. If you’re not completely satisfied, we’ll work with you to make it right.
Does Melavette offer free shipping?
Yes! Every order ships free within the United States. There are no hidden fees, minimums, or surprises just simple, transparent shipping on every purchase.
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When will my order arrive?
Orders are processed within 1-5 business days and delivered within 4-9 business days after dispatch. Most customers receive their orders within 5-14 business days from the purchase date. Please note that delivery times may vary slightly due to location or courier delays.
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How easy is it to return an item?
Very easy. You have 30 days from the delivery date to return eligible items. To qualify, items must be unworn, unwashed, scent-free, and returned with all original tags, garment bags, and packaging intact. Simply contact us, and once approved, we’ll send you a prepaid return label at no cost. Refunds are processed within 10 business days after we receive your return.
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Are exchanges available if I want a different size or color?
Yes, exchanges are available within 30 days from the delivery date for eligible items (unworn, unwashed, with original tags and packaging). Simply let us know your preference when requesting a return, and we’ll process the exchange depending on product availability.
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How secure is my payment information?
Extremely secure. All transactions are processed in USD using SSL encryption, which means your personal and payment details are protected throughout checkout.
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How can I reach customer support if I need help?
Our team is available Monday to Friday, 09:00 AM - 06:00 PM (GMT-5). You can reach us at info@melavette.com or through the contact form on our website. We aim to respond within 48 business hours to every inquiry.
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How do I check my size?
You can check your size by referring to the size guide listed under each product description. Every item on Melavette has its own sizing guide, as measurements may vary by style, fabric, and fit.
We recommend measuring your bust, waist, and hips, then comparing your measurements with the size guide shown on the product page. If your measurements fall between two sizes, choosing the larger size is generally recommended for a more comfortable fit.
If you need further assistance, feel free to contact our customer support team and we will be happy to help you choose the right size.
View our Sizing Guide page